What this site and service need to handle.
- Contact details you submit through purchase or enquiry flows
- Delivery and fulfilment details needed to send kits
- Account and results-access information
- Sample and processing status information required to deliver the service
- Basic site usage data used to operate and improve the website
When you order through our online checkout, your name, contact details and delivery address are used to fulfil your order and provide support. Payment is processed by Revolut on their secure page; we never receive or store your card details. Order records are kept as required for tax and accounting purposes. Details you enter at checkout may be saved as you type, so we can help you complete your order or follow up if you do not finish; unfinished checkout details are deleted within 60 days.
Only for running the service properly.
- To process orders and deliver kits
- To support laboratory workflow and results delivery
- To respond to enquiries and support requests
- To maintain site security and prevent misuse
- To improve service performance and customer experience
Limited to operational necessity.
MeScreen may need to share relevant data with logistics providers, payment processors, customer-support systems, and accredited laboratory partners involved in the service flow.
Reasonable access, reasonable safeguards.
MeScreen should only collect what is needed, protect it appropriately, and use it consistently with the service you asked for. If you have questions, ask. Simple concept.